We provide solutions to allow your customers to take control of their IT Department

We aim at delivering responsive first level support to Ivanti channel partners. SDS has extensive expertise and talent to help with your marketing efforts, pre-sales, post sales support, training, installation and configuration, implementation of Ivanti products and solutions to your customers.

SERVICE DESK SOFTWARE is a full-service Value Added Distributor for Latin America and the Caribbean and a consulting company based in Atlanta, Georgia. We offer specialized, highly customized technology solutions for small, medium and enterprise size businesses.


Ivanti is a leading provider of Cloud Service Management and Unified Endpoint Management software solutions for organizations of all sizes. We empower customers to manage IT, HR, Facilities, Customer Service and other enterprise functions to automate business processes to improve service quality, while managing and securing endpoints to proactively detect and protect against threats to business continuity.

Do you have a customer in need to implement Help Desk, ITSM Service Desk, or Asset management?

We can help you taylor the response based on industry standards. No two businesses are the same, and no two resellers are the same.

We believe the technology supporting your business operations should reflect the specific needs of your company.

Learn more about us and how our customized ITSM selling solutions can work for your company.


Ivanti is a leading provider of Cloud Service Management (SM) and Unified Endpoint Management (UEM) software solutions that automate IT processes and orchestrate workflow across the enterprise to achieve a higher level of service quality, delivery and compliance.



Cloud ITSM is a robust, highly flexible solution, built on IT best practices that help customers meet the dynamic needs of a growing business and achieve the highest level of service quality, delivery and performance.

With Cloud ITSM you can easily request a service or change, plan for appropriate remediation measures, automatically approve and authorize the request, implement the change to your users, audit the successful completion and service level agreements associated with the change, and control your services portfolio on an ongoing basis to ensure enhanced service quality and customer satisfaction.


About Us

Service Desk Software, is an Ivanti Master Distributor for Latin America and the Caribbean, that aims at delivering responsive support to Ivanti Channel partners. SDS has extensive expertise and talent to help with your marketing, pre-sales, implementation and post sales support of all your Ivanti customers.

SERVICE DESK SOFTWARE is an innovative and rapidly growing full-service IT consulting firm. We provide our clients with cutting-edge technologies and the know-how to apply them to their individual business models.

For years, we have been providing reliable IT solutions to businesses in Latin America.
Our comprehensive services provide clients with unique technology solutions that are customized to meet the specific demands of their business.

Look to our experts for strategic IT guidance, management and support that allows you to take your mind off technology and concentrate on your cores area of business. SERVICE DESK SOFTWARE provides cost-efficient solutions that simply make good senses.

Do you want to support us by joining us in our endeavors? Then do not hesitate to contact us. Your business is our business! We’re fully certified!, You can trust us with your marketing, sales and implementation strategies, as we bring many years of Value added distribution experience.

We have helped many resellers become successful. Service Desk Software has Ivanti certified engineers to help in pre-sales as well as in the implementation of ITSM projects.